This three-day training course provides the advanced knowledge, skills, and tools to achieve competency in
troubleshooting problems in VMware Cloud Foundation™ infrastructure. In this course you are exposed to tools and
methodologies that help you support and troubleshoot your VMware Cloud Foundation environment. In addition, various
scenarios are presented to you in hands-on student labs and simulations where you will learn to identify, analyze, and
solve problems systematically in VMware Cloud Foundation infrastructure.

By the end of the course, you should be able to meet the following objectives:
• Use logs to identify, analyze, and troubleshoot problems related to VMware Cloud Builder™ appliance and services
• Use the Supportability and Serviceability (SoS) Utility tool to identify and fix issues VMware Cloud Foundation
infrastructure
• Identify, analyze, and troubleshoot problems related to host commissioning in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to Workload domain creation in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to NSX in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to certificates in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to passwords in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to Life Cycle Management (LCM) in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to using APIs in VMware Cloud Foundation Target

• Experienced System Administrators, System Engineers, System Integrators

This course requires completion of the following course:
• VMware Cloud Foundation: Deploy, Configure, Manage [V5.0]
The course material presumes that you can perform the following tasks with no assistance or guidance before enrolling in
this course:
• Operational capabilities with VMware vSphere® processes and architecture
• Operational capabilities with VMware NSX®
• Operational knowledge of VMware vSAN™
Minimum one year experience with VMware Cloud Foundation

1 Course Introduction
• Introductions and course logistics
• Course objectives
2 Troubleshooting VMware Cloud Foundation Bring-up
• Learn VMware Cloud Foundation bring-up
troubleshooting methodologies
• Understand VMware Cloud Foundation bring-up
validation pre-check process
• Use log files to identify VMware Cloud Foundation
bring-up failures
• Understand Common VMware Cloud Foundation
bring-up validation pre-check errors
3 Workload Domain Troubleshooting
• Use logs to perform workload domain
troubleshooting
• Review logs for problem scenarios
• Review VMware Cloud Foundation SDDC Manager
capabilities and services
• SDDC Manager troubleshooting options
• Use the Supportability and Serviceability (SoS) utility
tool
• Apply troubleshooting methodology to identify
potential failed workflows with SDDC Manager
4 VMware Cloud Foundation Networking
• Learn the components of VMware NSX architecture
• Maintain a VMware NSX Manager cluster
• Understand routing and switching with VMware
NSX
• Summarize VMware Cloud Foundation networking
requirements
• Describe the role of VMware NSX in VMware Cloud
Foundation
• Deploy VMware NSX in VMware Cloud Foundation
domains
• Implement VMware NSX routing and switching in
VMware Cloud Foundation
• Understand VMware NSX troubleshooting tools and
methodologies

• Apply troubleshooting methodology to identify
potential VMware NSX routing and switching issues
in VMware Cloud Foundation
5 VMware Cloud Foundation Certificates
• Review cryptography fundamentals
• Explain the VMware Certificate Authority (VMCA)
architecture
• Recall public key infrastructure (PKI) components
• Create a certificate signing request (CSR)
• Manage certificates for VMware Cloud Foundation
components
• Add a certificate authority (CA) in SDDC Manager
• Replace certificates with SDDC Manager
• Apply troubleshooting methodology to identify
potential certificate errors
6 Troubleshooting Password Management
• Understand password rotation in SDDC Manager
• Summarize password management best practices
• Perform password rotation
• Use API calls and command-line tools to manage
passwords
• Identify common password management problems
7 VMware Cloud Foundation Lifecycle Management
• Automate VMware Cloud Foundation upgrades
• Understand component upgrade prerequisites
• Upgrade SDDC Manager
• Upgrade VMware vSphere elements
• Upgrade VMware NSX
• Upgrade VMware Aria™ Suite products
• Apply troubleshooting methodology to identify
potential issues with a VMware Cloud Foundation
upgrade
8 VMware Cloud Foundation API
• Explain the use cases for the VMware Cloud
Foundation API
• List the supported VMware Cloud Foundation API
calls
• Understand Token-based authentication types
• Use API tools
• Apply troubleshooting methodology VMware Cloud
Foundation API calls